First City Monument Bank (FCMB) Limited’s goliath strides and predictable great execution in the retail portion of the Nigerian saving money industry has again been remunerated. The most recent is the conferment of the renowned honor of ”Excellence in Retail Banking” on the Bank at the current year’s version of the New Age Banking Summit and Awards held from September 26 to 27, 2018 in Lagos. The occasion, sorted out by driving worldwide arrangements supplier, UMS Conferences, is gone for respecting associations that have reliably shown praiseworthy execution. A year ago, FCMB won ”Excellence Award in Alternate Channel Banking” at the New Age Banking Summit and Awards.
As per the coordinators, the conferment of the, ”Excellence Award in Retail Banking” on FCMB is in acknowledgment of the extraordinary accomplishments and reliable exhibition of perfection by the Bank in Nigeria’s money related industry’. FCMB was additionally recognized for going the additional mile to drive and create bespoke monetary arrangements that line up with the ways of life of its current and potential clients, incorporating those in the retail section.
Among these is the FCMB Education Advisory Service that guarantees helpful and reasonable instruction bolster for the Bank’s clients and by expansion, their youngsters in satisfaction of their craving to consider abroad and get undergrad and post-graduate degrees. What’s more, the Bank, in association with Virgin Atlantic, Lufthansa and Etihad Airways, offers exceptionally marked down, and advantageous travel bundles, including flight tickets, to existing and potential clients who fly on the taking an interest Airlines to any piece of the world. The loan specialist is likewise in a joint effort with AVON and Hygeia Health Management Organizations (HMO) to give an extensive variety of wellbeing designs at reduced rates to clients at neighborhood and universal clinics to guarantee they live more beneficial and more full lives.
Remarking on the honor, the Executive Director, Retail Banking of FCMB, Mr. Olu Akanmu, stated, ”the honor of Excellence in Retail Banking for FCMB is another affirmation of our unequaled responsibility in offering bleeding edge and excellent items and administrations to our overflowing clients and the Nigerian open. As a forward-looking organization based on the way of life of brilliance, we will keep on increasing present expectations and manage the rhythm in the arrangement of straightforward, supportive and dependable saving money administrations driven by strong innovation and best practices”.
FCMB was as of late evaluated as the third most client centered bank in retail managing an account (from fifth in 2017) by KPMG, a main universal counseling firm, in the 2018 Banking Industry Customer Satisfaction Survey (BICSS). As a comprehensive loan specialist and pioneer in monetary administrations conveyance in Nigeria, the Bank has kept on directing the pace.